Andy Iakobson began their career with a passion for design, with formal training as an industrial designer and a foundation in the core principles of design thinking, iterative methodologies and user experience research. They quickly discovered a deeper interest in the development of learning and educational materials, where their expertise in design and passion for writing could be combined to create engaging, effective and visually appealing learning experiences for diverse client groups in retail and telecommunications.
Today, with 10+ years of experience in Learning and Development, they support a varied portfolio of internal clients at The Home Depot to plan and manage associate training strategy. Their work includes everything from development of specialized, large-scale blended programs to everyday mobile micro-learning interactions.