Congratulations to the 2026 finalists on their creativity and innovation amidst an ever-evolving retail environment.
Bikini Village
Bikini Village
To address increasing competition and plateauing conversion rates, Bikini Village set out to enhance its mobile checkout experience through a series of targeted CRO experiments focused on reducing friction and improving completion rates.
La Vie en Rose
La Vie en Rose
To enhance the digital shopping experience and replicate the personalized service of in-store associates online, la Vie en Rose implemented Rose, an AI-Powered Shopping Assistance chatbot. This delivers personalized, omnichannel assistance that reduces friction in the buying journey, improves satisfaction, increases engagement and conversion, and creates a more interactive, customer-centric e-commerce experience.
Well.ca
Well.ca
In response to a surge in demand for Canadian-made products following economic uncertainty and increased attention on tariffs, Well.ca launched a fully integrated, AI-powered shopping experience designed to make discovering and purchasing Canadian brands seamless. By combining curated landing pages, intuitive on-site identifiers, and AI-driven personalization across web, email, organic and paid social media and more, Well.ca transformed a growing cultural movement into a best-in-class e-commerce experience.
Corbeil Appliances
Corbeil Appliances
Corbeil Appliances is redefining what environmental leadership looks like in appliance retail through a practical, circular model that combines responsible recovery, refurbishment, refrigerant recycling, lower-carbon logistics, and customer education. Built in collaboration with partners including GoRecycle, GoRéemploi, PureSphera and the Quebec Retail Council, the program reduces waste and greenhouse gas emissions while extending product life. By embedding sustainability across operations and the customer journey, Corbeil is helping set a new standard for responsible retail in Quebec.
La Vie en Rose
La Vie en Rose
In summer 2023, la Vie en Rose Group eliminated single‑use shopping bags from all la Vie en Rose banner stores across the country, regardless of municipal packaging regulations. This operational shift was designed to drive a fundamental behavioural change, encouraging customers to transition toward “bring-your-own” and reuse practices.
La Vie en Rose
La Vie en Rose
La Vie en Rose Group launched a reverse logistics program that keeps merchandise hangers in circulation across our retail network rather than treating them as single‑use. The program advances circularity, reduces waste, and lowers our environmental footprint, while contributing to our community through inclusive employment.
Loblaw Companies Limited
Loblaw Companies Limited
Loblaw Companies Limited is proud to submit our initiative focused on sustainable plastic packaging, driven by the Golden Design Rules (GDRs) for Plastics Packaging as defined by the Consumer Goods Forum (CGF). This initiative encompasses significant conversions within our control brand (President’s Choice, no name, etc.) and in-store plastic packaging.
Pattison Food Group
Pattison Food Group
Save‑On‑Foods’ Zero Food Waste Initiative is a national leader in managed food rescue, diverting more than 91% of food and organic material from landfill through prioritized donations, support for small farms, and composting as a last resort. Powered by a data‑driven model across all stores, the program avoids at least 34,000 metric tonnes of CO₂ annually, conserves freshwater, and provides more than 15 million meals each year—demonstrating how strong partnerships and disciplined operations can turn surplus food into lasting community and environmental value.
Sobeys Inc.
Sobeys Inc.
Verdant Technologies has expanded the adoption of its HarvestHold Fresh® product in Canada to improve the sustainability and efficiency of the North American broccoli supply chain. HarvestHold Fresh is an in-box postharvest technology that enables the elimination of ice in broccoli shipping, which significantly improves sustainability through reducing water consumption, freight savings and improving employee safety. Empire Company Limited, parent company of Sobeys Inc. was the first major grocery retailer in North America to adopt the technology, and has since encouraged growers, retailers, and other partners to join the initiative, collectively expanding its sustainability impact across Canadian food systems.
Staples Canada
Staples Canada
Strengthening our sustainability partnerships with transparent and accessible reporting, Staples is the first retailer to pilot Bullfrog Environmental Tokens. Introduced at our brand‑defining Burlington, Ontario store grand opening, these digital tokens include detailed metadata that provides long‑term traceability of the store’s environmental impact. Customers can access real‑time information about the store’s renewable energy use through in‑store signage with QR codes that link directly to its clean energy profile.
Staples Canada
Staples Canada
Staples Canada partnered with Allstate to launch Staples Trade-in by Allstate, a nationwide program that turns old devices into instant value. Designed to be flexible and effortless, Canadians can convert the old tech they’ve got stashed away in drawers into Staples e-gift cards they receive in moments. Each device is then securely refurbished or responsibly recycled.
The Home Depot
The Home Depot
In 2025, The Home Depot Canada diverted over 14,000 pounds of associate aprons from landfill when it launched a national apron recycling program to further advance circular innovation in store operations.
Appliance Canada
Appliance Canada
Our Richmond BC showroom redefines appliance retail by blending Canadian warmth with aesthetic function, featuring rich wooden ceilings and thoughtfully curated lifestyle vignettes that transform shopping into an immersive experience. Since 1983, we’ve put the RED in inspiRED design, and this innovative space elevates that legacy through refined flow, enhanced lighting, and wider aisleways that invite customers to explore and envision their dream homes. This is our invitation for British Columbians to “”Turn over a New Leaf”” with a revolutionary retail experience that balances sensory appeal with unparalleled customer comfort.
Cobs Bread
Cobs Bread
To amplify the brand’s promise of fresh-baked quality, the design reimagines the traditional bakery layout by opening up the back-of-house to full customer view. By integrating visible prep stations and a transparent bread wall, the design maximizes a small retail footprint to create a high-touch, sensory experience where seeing is believing. The result is an elevated front-of-house flow that seamlessly connects the artistry of the bakers with the community they serve.
Corbeil Appliances
Corbeil Appliances
Corbeil Appliances’ enhanced in-store experience and design initiative as expressed through our new concept stores in Boucherville and St-Hubert, Quebec. Created with NoBrainer Agency, Dyda Architecture, Léger Market Research, and appliance manufacturer partners, the concept transforms appliance shopping from a traditional showroom into an immersive, customer-centered environment. Through a modular layout, persona-led merchandising, realistic kitchen vignettes, consultative signage, interactive digital tools, and hands-on testing in “The Lab,” we created a store experience that is more engaging, more intuitive, and more aligned with customer needs—while reinforcing Corbeil’s position as a specialist in home appliances.
Farm Boy Company Inc.
Farm Boy Company Inc.
Farm Boy’s new Kanata, Ontario store—purpose built to replace a nearly 30 year old, smaller location—delivers an immersive, shop within a shop fresh market experience rooted in “A Farm Boy Fresh Twist” on grocery shopping: “fresh, local, and made by us.” The design blends warm, farm inspired materials with illuminated focal points guiding shoppers through distinct departments, from a life size barn feature to hand finished bulkheads and facades. Interior design support came from Inicio Design and Greystone Design Group Inc. with all other creative led internally. The result is a larger, better flowing full shop destination that elevates brand presence while delighting families, value seekers, and forward thinking shoppers while still achieving a fresh-market feel.
Lindt & Sprungli (Canada)
Lindt & Sprungli (Canada)
Reimagining one of Lindt Canada’s top stores by designing and building a new store concept with a core focus on
improved customer experience, store circulation, dedicated spaces for creative activation, and optimized store operations.
Midland Appliance
Midland Appliance
With over 40 years specializing in luxury appliances, Midland Appliance has earned its reputation as BC’s premier appliance retailer through an unwavering commitment to quality, expertise, and a highly personalized shopping experience. Building on this legacy, Midland introduced its Langley Showroom — setting a new standard for appliance retail design.
Nespresso Canada
Nespresso Canada
Nespresso Canada opened our newly rennovated boutique in Yorkdale Shopping Centre in March 2025. This elegant space is the latest concept design by the Nespresso global retail design team in Milan, executed by DK Studio Architects. Our in-store experience centers on tastings at the Coffee As An Art (CAAA) bar, where customers engage with coffee specialists while savoring premium blends. This initiative aims to redefine the retail coffee experience, transforming each visit into a memorable event that highlights our commitment to quality and sustainability.
Rogers Communications Inc.
Rogers Communications Inc.
From Storefront to Shoreline: Reimagining Retail Experience Design introduces a new era of retail by merging physical space with lifestyle experience. Anchored in a waterfront destination, the integrated store and branded patio create a fluid, design-forward environment that extends engagement beyond the traditional footprint. The result is a curated, immersive experience that redefines how and where customers connect and engage with the brand.
RW&Co.
RW&Co.
Opened in October 2025, RW&CO.’s first-ever flagship store at Primaris’ Promenades St-Bruno marks a key milestone in the brand’s evolution. Designed by Dalziel & Pow, the 7,800-square-foot space brings RW&CO.’s recent rebrand to life through an elevated, customer-centric retail experience. As the brand’s largest store to date, the flagship reflects RW&CO.’s refined positioning as a Canadian fashion authority, blending timeless essentials with occasion-ready fashion.
SportChek
SportChek
The Destination Sport store concept is an elevated, large‑format retail
experience designed to lead with sport, offering a dominant assortment across key performance categories and making it easier for athletes to shop by sport. It brings brands to life through enhanced visual presentation, elevated footwear experience, and sales‑assisted technology, while integrating expanded service offerings such as custom fitting and equipment services. The result is a modern, highly immersive store that positions the brand as a true sport destination—not just a place to buy gear, but a hub that supports customers throughout their athletic journey.
Staples Canada
Staples Canada
Staples Canada is proud to introduce Canada’s Shipping Destination, a brand new shipping concept that debuted in 10 of our stores in 2025. Our shipping business is growing, as we offer in store packing and shipping services with multiple carriers, returns for Amazon and Pudo, and also package pick up in select stores. This new concept unlocks our growth opportunity via a custom built destination in store catered entirely to the shipping customer, while still reflecting our brand promise of making things easy.
Surmesur
Surmesur
SURMESUR reimagined its retail experience with a new flagship concept designed as a modern tailoring atelier. Through
circular design stations, private fitting environments and hospitality-driven spaces, clients are invited to collaborate with their stylist to create a fully personalized wardrobe. The result is a more immersive, service-driven experience that has increased engagement, average order value and client retention.
Société québécoise du cannabis (SQDC)
Société québécoise du cannabis (SQDC)
As Quebec’s only legal cannabis retailer, the SQDC carries a unique responsibility. After seven years of operating within a highly regulated framework, it set out to rethink how its stores could better support dialogue, trust and informed decision‑making. The redesigned Montréal location embodies this shift, placing human advice at the centre of the in‑store experience while remaining consistent with the SQDC’s mandate.
Lindt & Sprungli (Canada)
Lindt & Sprungli (Canada)
The Lindt Dubai Style Chocolate Bar launch sought to reinforce Lindt’s premium brand with a Dubai inspired product. Exclusive retail availability aimed to generate excitement, prompt impulse purchases, and position the Lindt bar as a top gifting choice. The activation featured luxury displays to highlight exclusivity, quality, and value, targeting strong initial sales, brand awareness, and lasting impressions for future wholesale success.
Lindt & Sprungli (Canada)
Lindt & Sprungli (Canada)
Lindt Canada Retail’s 2025 Easter merchandising campaign centred around the iconic Gold Bunny, creating
engaging window displays and exclusive in-store experiences. The initiative aimed to attract Easter shoppers, boost foot traffic, and drive sales with visually striking décor and dynamic messaging. By showcasing the largest selection of Gold Bunny products, the campaign positioned Lindt stores as the prime destination for seasonal premium chocolate gifts, achieving increased sales and brand visibility.
Lindt & Sprungli (Canada)
Lindt & Sprungli (Canada)
Lindt’s Enchanting the Holiday Shopper program transforms the in-store experience into a premium Christmas destination, inspiring shoppers through elevated displays, gift solutions, and festive storytelling. By combining high-impact merchandising, strategic placement, and sampling, the program drives discovery, impulse purchases, across key holiday occasions. The result is a seamless, gift-ready experience that delights shoppers and positions Lindt as the ultimate destination for holiday chocolate.
Lindt & Sprungli (Canada)
Lindt & Sprungli (Canada)
The Lindt Christmas Holiday campaign 2025 aimed to boost store traffic and sales by spotlighting Milk LINDOR Truffles, Christmas TEDDY, and Champs Elysees Pralines. With immersive décor, giant teddy statues, and creative product displays, the campaign drew both new and returning holiday shoppers. By offering premium chocolates in a festive setting, Lindt established itself as the go-to destination for memorable seasonal gifts and experiences, reinforcing its reputation for quality and holiday magic.
SportChek
SportChek
SportChek, in partnership with adidas, delivered a destination-led World Cup experience that elevated the in-store journey through high-impact visual merchandising and key activations at the front of store and throughout. Designed as a scalable system, the program translated a global sporting moment into impactful visual storytelling, deliberate product adjacencies, and consistent execution across multiple store formats.
Walmart Canada
Walmart Canada
Walmart Canada’s Port Credit store showcases how disciplined merchandising can deliver big‑store capability within an urban format less than half the size of a traditional Supercentre. Through curated assortment, intentional adjacencies, elevated fixtures, and omni‑enabled decision points, the store maintains clarity, confidence, and perceived completeness at Everyday Low Price. The result is a scalable, merchandising‑led model designed for modern urban shoppers.
CANNABIS XPRESS
CANNABIS XPRESS
CANNABIS XPRESS has implemented one of the most advanced and comprehensive loss prevention programs in Canadian retail, integrating physical security, digital safeguards, and artificial intelligence across its 21 stores in Ontario and New Brunswick. Originating in Grand Bay-Westfield, New Brunswick—the province’s first private cannabis store—the program has achieved a flawless record of zero break-ins or robberies and maintains theft rates 90% below national retail benchmarks. Combining 24/7 monitored surveillance, employee training, layered operational controls, and AI-powered transaction analytics, the system proactively detects and prevents loss before it occurs. This innovative approach not only protects people, property, and profits but also sets a new national standard for safe, efficient, and trustworthy cannabis retailing.
LCBO
LCBO
Over the course of the investigation, police and LCBO investigators identified multiple individuals involved in trafficking the stolen liquor and connected them to ten distinct organized theft groups. These groups are alleged to have supplied the operation with more than $1.3 million in stolen product. The majority of the liquor was sold directly from the accused’s residence or delivered to buyers throughout the GTA. Individuals associated with this trafficking operation were subsequently arrested and charged.
Loblaw Companies Ltd.
Loblaw Companies Ltd.
A steady, impartial witness to every front-line interaction, Body Worn Cameras capture clear, independent records that cut through dispute and uncertainty. Paired with proven de‑escalation practices, the program protects staff and shoppers, reduces confrontations, and prevents loss through reliable evidence and deterrence.
Staples Canada
Staples Canada
S.O.S: Spotlight on Shrink & Safety is Staples Canada’s national engagement program designed to reduce shrink, strengthen operational discipline, and elevate safety awareness across all retail, fulfillment, and delivery operations. Through weekly education, behavior-based recognition, and real-time analytics, the program empowers associates to protect people, property, and profits. In 2025, S.O.S delivered more than 52,000 recognitions, driving measurable improvements in inventory accuracy, hazard reporting, and shrink reduction across high-risk categories.
Farm Boy Company Inc.
Farm Boy Company Inc.
Launched province wide in 2024, “nourish to flourish” provides grants for fresh meals; hands on food education; school gardens; farm field trips; and guest speakers—helping students both eat well and understand where food comes from. In its first year, the program funded $55,000 across 30 schools; in its second year, Farm Boy expanded the program to $161,000 in grants for 46 schools, significantly increasing impact and reach. This represents a 193% year-over year increase in total funding, clearly showcasing the need for a program of this kind.
La Vie en Rose
La Vie en Rose
Developed in partnership with its Roses of Hope Foundation and the Cancer Research Society, this national, multi-year commitment will contribute $3,000,000 over three years to advance breast cancer research in Canada. The initiative mobilizes customers, employees, and communities through targeted fundraising campaigns, dedicated product collections, and sustained awareness efforts.
LCBO
LCBO
In 2025, the LCBO launched “Support Local”, a comprehensive campaign to address increasing food insecurity across the province. As a Crown Corporation, LCBO returns an annual dividend to the province to help fund healthcare, education, and infrastructure across Ontario. As part of our commitment to supporting the essential needs of Ontarians, we introduced an in-store fundraising campaign in support of food security programs, sold tote bags with proceeds benefiting local farmers, and offered employees with opportunities to volunteer at food organizations. Through these efforts, we raised $2.6M, helping to deliver 6.3M meals to communities in need across Ontario.
Loblaw Companies Limited
Loblaw Companies Limited
The President’s Choice Children’s Charity (PCCC), one of Canada’s Top 10 Youth Impact Charities (Charity Intelligence Canada) has proudly reached its goal of feeding 1 million kids a year. Through Power Full Kids™, PCCC delivers meals directly to schools—safe spaces where all children can access nourishing food. These programs not only feed kids but also empower them with knowledge about nutrition and cooking.
CIBC
CIBC
In response to the U.S. imposing a 25% tariff on Canadian imports in March 2025, Canadian shoppers became more interested in supporting Canadian-made goods—both to save money and as an act of patriotism. Seizing the moment, CIBC partnered with Toronto Pearson to launch The Ambition Collection, a curated pop-up in Terminal 1 International Arrivals showcasing Canadian entrepreneurs and their products. Running from October 2025 through early 2026, the activation connected millions of travellers with local brands through immersive displays, founder stories, and QR-enabled shopping.
IKEA Canada
IKEA Canada
IKEA Canada returned to Canada’s premier design stage, the Toronto Interior Design Show 2026, with an immersive kitchen experience that challenged perceptions of what affordable design can be. Built on insights from IKEA Canada Life at Home research and hundreds of real home visits across the country, the fully functional space invited guests to explore, interact, and rethink the role of the kitchen in everyday living. The result was a standout installation, proving beautiful design can be practical, accessible, and built to last.
Pattison Food Group
Pattison Food Group
In 2025, Save‑On‑Foods partnered with iconic B.C. brand Purdys Chocolatier to become the first and only grocery retailer to carry Purdys chocolates on shelf, launching the assortment in 131 locations across Western Canada. The collaboration combined a curated product lineup with bold in‑store merchandising, store‑led creativity, and a coordinated marketing and media campaign to deliver a standout customer experience. The launch generated strong results, with more than 11,000 units sold in the first two weeks, high household penetration and repeat purchases, and widespread media and social engagement, demonstrating the power of thoughtful local partnerships.
Sephora
Sephora
As Canada’s leading beauty retailer, Sephora Canada wanted to generate excitement and discovery around Sephora’s hair wash category in order to drive growth and shift clients from mass to prestige products. Centred on the core message that good hair starts in the shower, the retailer executed an immersive, experiential wash care pop-up across seven locations, featuring tactile educational fixtures, comprehensive staff training and 360-amplification.
Silk & Snow
Silk & Snow
In October 2025, in the heart of downtown Toronto, home retailer Silk & Snow showcased its first experiential marketing experience: The Art of Home. In partnership with experiential marketing agency Mosaic, Silk & Snow created an immersive art gallery experience that transformed our thoughtful, intentional design process into sensory-driven installations and invited the city to experience the brand in a new light.
Restaurant Brands International
Restaurant Brands International
The TimShop Pop-Up at Toronto Eaton Centre marked the first physical retail expression of Tim Horton’s merchandise platform, translating the brand’s most recognizable symbols into immersive design. Sculptural elements such as a donut-shaped cash desk, stacked red cup installation, and retro rec-room lounge transformed everyday icons into architectural storytelling. The result was a discovery driven retail environment that allowed Canadians to step inside the Tim Hortons brand for the first time.
Hillberg & Berk
Hillberg & Berk
Through the With All Our Hearts campaign, Hillberg & Berk reimagined how Canadians could show up for Team Canada. With a collection designed to be worn, shared, and gifted, the campaign transformed national pride into personal identity. The result was a powerful blend of storytelling and retail performance, generating over $1M in sales and strengthening Hillberg & Berk’s position as a Canadian, purpose-driven brand.
Home Hardware
Home Hardware
Home Hardware seized a national moment during the Blue Jays’ playoff run, brilliantly transforming from a familiar brand into “Canada’s Home Team.” Through an authentic campaign featuring their own local Dealers embodying the nation’s underdog spirit, they forged an unparalleled emotional connection. This strategic move ignited widespread engagement, empowered its community, and drove significant, measurable business growth.
IKEA Canada
IKEA Canada
To prove IKEA Canada’s mattress quality, we launched the Real Sleep campaign – a clever, multi-layered effort challenging the idea that a great night’s sleep comes with a premium price tag. We started by capturing attention with late-night DMs targeting people up scrolling when they should have been sleeping and later proved our comfort in the most convincing way possible: real people, caught on camera, talking in their sleep. The campaign resonated with Canadians, driving visitation and sales while cementing IKEA as a credible destination for high-quality, affordable mattresses.
Indigo Books & Music Inc.
Indigo Books & Music Inc.
Even Santa Shops Here was designed to reinforce Indigo’s position as a trusted, inspiring holiday gifting destination during the most competitive retail period of the year. By placing the world’s most iconic gift giver at the centre of the story, the campaign communicated credibility, magic, and emotional warmth—signalling that customers can deliver gifts as special as Santa’s by shopping at Indigo.
LCBO
LCBO
After the US government implemented retaliatory tariffs, the Ontario Government directed LCBO to pull American products—including many perennial best-sellers —off of their shelves. LCBO, as a champion of local industry, saw a huge opportunity to take a moment of upheaval, where many customers were forced to choose something new, and turn it into transformative growth for the local industry. Embracing our role as a champion of the local beverage alcohol industry, LCBO launched “Eh List,” a campaign celebrating and elevating Ontario- and Canadian-made products, and helping convince Ontarian customers to make “buying local” part of their new habit.
LCBO
LCBO
In a crowded “buy local” moment, LCBO turned Ontario VQA from just another local option to an enticing choice by pairing a bold Ontario rallying cry with guided discovery rooted in the LCBO’s most unique brand advantage: in‐store expertise. The campaign spotlighted real product consultants across multiple channels, lending the category credibility and making the LCBO feel like an approachable destination for local exploration. With a flat budget and a short four weeks, the strategy delivered record results: VQA wine sales rose +60% and new-to-category buyers increased +33% vs. last year. Campaign awareness drove +44% higher LCBO community impact perceptions.
Pattison Food Group
Pattison Food Group
When hockey culture meets the freezer aisle, something special can happen. Save-On-Foods and the Vancouver Canucks brought their partnership to life with Bar Down Blast, a cobranded Western Family ice cream launched through fan voting, mascot-led moments, and unforgettable in-arena reveals. From centre ice to store freezers, the flavour became a fan favourite, delivering standout sales, soaring brand recall, and high-energy engagement across Canucks Nation.
Pet Valu
Pet Valu
Feast on Love transformed holiday pet feeding into a shared ritual of love, inviting Devoted Pet Lovers to include pets in the season’s most meaningful moments. Pet Valu inspired pet lovers to elevate holiday feeding rituals with expert guidance, creator storytelling, and a digitally led, social‑first campaign. The result was a warm, culturally resonant idea that connected emotionally while delivering strong commercial impact.
Pet Valu
Pet Valu
Pet Valu’s Playtime campaign didn’t fight screen time, it hijacked it. By inserting playful interruptions into streaming, gaming, and scrolling moments, the campaign reminded pet parents that play isn’t optional, it’s essential. By interrupting streaming, scrolling, and gaming moments with playful, pet‑provoking media, Pet Valu reframed toys from a “nice‑to‑have” into an essential part of pet health and happiness. The result was a campaign that didn’t just capture attention, it changed behavior, one playful pause at a time.
RONA
RONA
In spring 2025, RONA hit a marketing home run in Quebec with its “Mike chez RONA” campaign featuring a fictitious employee named Mike that became an overnight phenomenon in the province. Leveraging nostalgia and entertainment through a parody of the 70’s hit “My Sharona”, the campaign captured the attention of the public and led to an all-out Mikemania. More than a campaign, Mike became a cultural icon, re-establishing RONA as a trusted and locally relevant home improvement partner.
Save-On-Foods
Save-On-Foods
For more than a decade, Darrell’s Deals was Save-On-Foods’ trusted weekly promotion, delivering strong value and building deep brand loyalty. With the retirement of Darrell Jones in February 2025, Save-On-Foods saw an opportunity to modernize the platform and better connect with families, leading to the launch of Unreal Deal. Designed to carry the legacy forward in a fresh, energetic way, Unreal Deal reinforces one clear message: the deal is on at Save-On-Foods.
Sleep Country Canada
Sleep Country Canada
Sleep Country Canada faced a stagnating retail category where sleep product purchases had become commoditized and easy to postpone. To reignite demand, the brand launched Get Serious About Sleep, a national platform confronting Canadians’ normalized neglect of sleep. “Sleep Daddy” (Eugene Levy) and “Le Sommeil” (Marc Labrèche) interrupted poor bedtime behaviour and challenged consumers to take sleep more seriously. The integrated program spanned TV, digital, social, retail promotions, and owned channels, reinforcing Sleep Country as Canada’s destination for better sleep.
Best Buy Canada
Best Buy Canada
Last year, Best Buy Canada accelerated its supply chain modernization by implementing AutoStore at its Brampton distribution centre, a key milestone enabled by the Blue Yonder warehouse management system. AutoStore, a high-density automated storage and retrieval system, maximizes space by storing inventory in a compact grid and using robotics to deliver products directly to associates. This goods-to-person model reduces travel, streamlines workflows, and improves efficiency, accuracy, and scalability.
Pet Valu
Pet Valu
Pet Valu Holdings Ltd. (“Pet Valu”) undertook a major supply chain transformation from 2022 to 2025, investing over $100 million to modernize and consolidate its distribution network across Canada. This initiative aimed to support long-term growth, improve operational efficiency, and advance sustainability and employee experience.
Bell
Bell
Bell launched SIMU, an AI powered Customer Experience (CX) simulator that generates realistic, back-and-forth
customer interactions for both retail frontline staff and call centre agents. Codeveloped by Bell’s Product Technical team and Internal Learning & Development, SIMU enables safe, repeatable space to practice customer interactions—from greeting and discovery to value articulation and solutioning. This unique experience blends digital microlearning, guided roleplay, and standardized coaching tools based on Bell’s sales and service models. By providing instant feedback, flexible self-serve coaching, and leadership visibility through a Dashboard Tab. SIMU improves morale, accelerates employee ramp-up, and improves customer engagement—driving consistent operational excellence at scale.
IKEA Canada Limited Partnership
IKEA Canada Limited Partnership
To equip co-workers with upskilling on all available and updated digital tools which translates to customers engaging with IKEA through multiple channels, including online platforms, social media, mobile apps, and in-store interactions – thus driving sales potential.
LCBO
LCBO
Pathways to Success is the LCBO’s onboarding experience that prepares new Store Managers to lead with confidence, connection, and capability from day one. The program combines eLearning, in-person training, hands-on application, mentorship and ongoing reinforcement to create a consistent and clearly structured learning journey. It unifies leadership development, operational excellence, and LCBO values into one experience that supports every new manager across the province. Pathways to Success is building strong leaders who elevate performance, culture, and the customer experience.
Longo Brothers Fruit Markets Inc.
Longo Brothers Fruit Markets Inc.
Rooted in 70 years as a family business, Longo’s invests in leadership development that meets people where they are. In partnership with Growthspace, leaders receive personalized support through coaching, workshops, and collaborative problem‑solving experiences aligned to real moments and challenges. The result is confident leaders, stronger collaboration, and lasting organizational impact.
Staples Canada
Staples Canada
Grow with Us is a national talent development program that opens career pathways for retail associates by turning internal mobility into a real, accessible opportunity. Through practical tools, inspiring career stories, and direct access to hiring leaders, the program makes skills‑based growth visible, achievable, and encouraged across Staples Canada. The result is stronger engagement, increased internal movement, and a more future‑ready workforce built from within.
