Mitigating the Creative Deception of Professional Fraudsters in Retail

Retailers across Canada are continually challenged by the creative deception of professional fraudsters taking advantage of changing consumer habits and the increased volume of ecommerce. Guy-Paul Larocque, Acting Officer in Charge of RCMP’s Canadian Anti-Fraud Centre joins Rita Estwick, Director, Security Fusion Centre with Canada Post, to discuss what you need to watch for with impending returns fraud, cryptocurrency red flags, and how retailers can mitigate gift card fraud to protect themselves and customers. This session will address what retailers can do collectively to address these challenges and provide resources and actionable tips for gift card fraud mitigation.